Those Pesky Rules:
Please take the time to read our policies.
Do you have a minimum number of nights requirement?
Most weekends require a two night minimum. Sunday night is not considered a weekend night and may be booked for a single night unless a holiday falls on it. Holidays and special event weekends may require a longer stay or have a higher rate and longer cancellation period. Please call if you require a single night on a weekend as sometimes we are able to accommodate this. Any reservation made more than 3 months in advance or for 3 or more rooms will be accepted only with payment by check of 50% with the balance due by check 30 days in advance of arrival with a 30 day cancellation policy.
Do you take a deposit when a room is reserved? Yes
If your reservation is for one night we charge in full when the reservation is confirmed.
If your reservation is for 3-6 nights we charge 50% of the total with the balance due upon arrival. If you are part of a group (3 rooms or more), booking for a holiday period or special events weekend (i.e. college graduation) we may require payment in full by check when confirmation is done.
What if I need to cancel?
You should consider your reservation as final. We understand that events may occur beyond your control but our B&B is small enough that even one cancellation makes an enormous difference and we do adhere to a strict cancellation policy. Rescheduling is considered a cancellation even if you immediately rebook for a future stay.
Deposits are refundable, less a $25 service fee per night per room, if cancellation or rescheduling is made 10 days prior to your arrival. Cancellations or rescheduling made with less than 10 days notice will receive a refund only if we are able to rebook your room less the $25 per night cancellation or rescheduling fee. Major holidays, group bookings, and special events such as college graduation have a 30 day cancellation policy.
We strongly advise you to use a credit card which offers trip interruption or cancellation insurance or to purchase trip insurance which will usually run around $40-50 for a two night stay. The following are trip insurance companies:
www.travelprotect.com, www.insuremytrip.com or www.travelinsurance.com.
Why can't we cancel with 24 hours notice like we can at a hotel?
Unlike hotels and airlines we don't overbook at our small bed and breakfast. Imagine your disappointment if you showed up for your room and were told, sorry, we gave it to someone else because they arrived before you did.
What if we have to shorten our stay?
When you book a room we remove it from our inventory for the full duration of your reservation. If you leave earlier than anticipated, please understand you are still responsible for your full stay unless we are able to rebook it.
What if someone else books the room we had to cancel?
We will refund your deposit less the cancellation fee. We charge a cancellation fee to cover our credit card fees. Even if we refund your deposit, the credit card company doesn't refund our fees and charges.
Do you accept children?
Hamanassett is an oasis geared to a serene and peaceful getaway for adults. We do accept well behaved children aged 10 and up for the extra person charge of $50.00 if they share your room. Children of all ages are welcome in both our cottages. However, if they are under 10 we will stock the kitchen for you so you can have a self catered breakfast.
We are a non smoking bed and breakfast. However, you may smoke outdoors. We ask that you be considerate of other guests and the property by not leaving butts on the ground. Two of our rooms (Inverness and Windsor) have private balconies and you may smoke on them. Please be sure to close the door and windows to your room so smoke doesn't waft into the bedroom.
Do you accept pets?
Like children, we accept well behaved dogs but not cats in two rooms in the main house and both our cottages which have fenced in yards. Please read our peticate policy above.